Buy additional applecare for macbook pro
Its the best money I ever spent since I know my MacBook is protected. Having direct access to business and education AppleCare Advisors helps reduce the load on the customer’s internal help desks, especially if they’re unfamiliar with macOS, iOS or iPadOS. You buy AppleCare+ to avoid the stress of paying for accidental damages. If you decide to make this purchase, it will extend your warranty from 90 days to 3 years and you will also have access to free technical support for that length of time as well. If customers need additional enterprise-level support, they can purchase AppleCare OS Support in addition to AppleCare for Enterprise.Įmployees get unlimited 24/7 technical support over the phone with Apple hardware, Apple-branded software and personal accounts or settings. AppleCare+ will cost you an additional 269 for 13-inch MacBook Pro and 379 for the current 15-inch model. Cases are submitted using the Apple Enterprise Portal or Enterprise phone support.
Assigned contacts have direct access to AppleCare support engineers, with 24/7, one-hour response times for high-priority issues. AppleCare+ will cost you an additional 269 for 13-inch MacBook Pro and 379 for the current 15-inch model.
BUY ADDITIONAL APPLECARE FOR MACBOOK PRO FULL
On-site hardware service coverage is available for 2, 3 or 4 years from the hardware purchase date.Īt IT Department level, Customers get one enterprise-level incident per year. This is a nice offer but since a laptop is such a big purchase, you might want to consider extending the coverage and purchase a full AppleCare+ for your new Mac. Where available, Apple Authorised Service Providers provide on-site hardware service within the next working day.
BUY ADDITIONAL APPLECARE FOR MACBOOK PRO SERIAL
According to the serial number, it still is within the 1 year manufacturer warranty. It came as a no pick because apparently AppleCare couldn't be added to the serial number. They also oversee enterprise-level support cases.ĭepending on your hardware service needs, you can repair up to 4 per cent of Mac computers, and up to 10 per cent of iPhone and iPad devices for any reason, including accidental damage, at no additional cost. I did an online order for an open box MacBook Pro with AppleCare. This will be welcome news for many New Zealand businesses.ĪppleCare for Enterprise is a multi-year agreement which requires a minimum purchase or planned purchase of 200 devices within the first 12 months.Īfter customers have 50 or more devices, an assigned AppleCare Customer Success Manager will schedule meetings to review details of the agreement. AppleCare for Enterprise has lowered its first tier from 1,000 to 200 devices as an entry into the AppleCare for Enterprise (or ACE) program.